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About Our Programs

We offer unique interactive programs related to EMOTIONAL INTELLIGENCE (E.I.) for leadership, change management, team building, presentation skills, networking, productivity, customer service and staff motivation.

In addition to sharing researched based information and related theories, we use improv based tools and story telling to:

  • optimize learning and retention,
  • for our participants to experience the powerful benefits of laughter and play
  • to create a non-judgmental environment
  • to offer experiential learning opportunities where participants actually strengthen emotional intelligence during the course
  • to ensure learning is fun and interactive

We work with a wide range of organizations including, banks, municipalities, universities, hotels and hospitals.

We offer:

  • Keynote Address
  • Workshops (ranging from 1 hour to 2 day courses)
  • Lunch and Learn Sessions
  • Retreats
  • One on One Presentation Coaching
  • Emcee
  • Entertainment: Jacquie’s One Woman Show “What the Heck Am I Doing?”

 Definition

Emotional Intelligence:

 …having an awareness of your ACTIONS & FEELINGS
and how they affect you along with those around you.

Individuals with High Emotional Intelligence:

  • are resilient (can better handle life’s obstacles)
  • value others
  • are resonant leaders
  • show empathy for employees struggling with life challenges
  • develop healthier relationships
  • have higher productivity
  • are more likely to create harmony in a group and motivate others

Emotional Intelligence Enhances:

  • Performance -  A three-year study of AMADORI, a supplier of McDonald’s in Europe, discovered a strong correlation between emotional intelligence and performance. A quote for the study states: “Since we know that emotional intelligence is learnable, this finding suggests that massive individual performance benefits can be reached by developing these skills, and by selecting managers who already exhibit these skills”.
  • Physical, Mental & Emotional Health – The mind and the body are linked. When you improve your physical health, you’ll automatically experience greater mental and emotional well-being. The reverse of that equation is also true.  When you Enhance your mental and emotional health, you put less stress on your adrenals, your heart and circulation is also enhanced.
  • Relationships – According to Talent Smart (sited in psychology Today) “Emotional Intelligence is absolutely essential in the formation, development, maintenance, and enhancement of close personal relationships. Unlike IQ, which does not change significantly over a lifetime, our EQ can evolve and increase with our desire to learn and grow”.
  • Self-Regulation -  You often have little control over when you experience emotions. You can, however, play a role in how long an emotion will last by using a number of techniques to alleviate negative emotions such as anger, fear or anxiety. A great article on psychcentral.com reviews a few techniques to help you to put a more positive spin on the situation such as: taking a walk, or meditation.  Unleashing your creativity is another great way to redirect your thoughts. When your creative juices are flowing your mind opens to the opp0rtunities that situations and people have to offer.
  • Resilience -  In the journal of Personality and Social Psychology, Vol. 86, the authors site “resilient people use positive emotions to rebound from, and find positive meaning in, stressful encounters”  According to Healthguide.org (an online resource in partnership with Harvard Medical Publications – “People who are emotionally healthy are in control of their emotions and their behavior. They are able to handle life’s challenges, build strong relationships, and recover from setbacks. But just as it requires effort to build or maintain physical health, so it is with mental and emotional health. Improving your emotional health can be a rewarding experience, benefiting all aspects of your life, including boosting your mood, building resilience, and adding to your overall enjoyment of life….people with good emotional health have an ability to bounce back from adversity, trauma, and stress.  People who are emotionally and mentally healthy have the tools for coping with difficult situations and maintaining a positive outlook. They remain focused, flexible, and creative in bad times as well as good. One of the key factors in resilience is the ability to balance stress and your emotions”.
  •  Self-Motivation – In “Emotional Intelligence” author Daniel Goleman maintained that self-motivated people are more highly productive and effective. Numerous author, such as Baldoni, Catlin and Putzler affirm this notion, indicating that self-motivation is a prime employee qualification.   Authors Johnson and Rawlins state that real motivation comes from within. Our level of motivation is driven by “self-talk,”… all those internal messages that drive our attitudes about various areas in our life.  These messages can be both negative and positive. Emotional Intelligence helps us to become more aware of our thoughts, and therefore, provide us with an opportunity to make adjustments to our thoughts.  Emotional Intelligence assists us to take responsibility for our reality.  We become motivated to create a more positive reality when we realize we are responsible for it.
Goleman, D. (1997). Emotional Intelligence: How it can matter more than IQ. New  York: Bantam Books.
 Johnson P. & Rawlins, C. (1991 January). Daydreams and dialogues: Keys to motivation. Supervisory Management, 36, 1-2.
All reports from students and faculty have been overwhelmingly positive about the content of your session and your presentation methods.  The insight you provided throughout your presentation was exceptional.  
Rick Simone, Professor/Program Coordinator
Recreation and Leisure Services
School of Hospitality, Recreation & Tourism